TAKE RISKS : successful advisors have learned that the acceptance of
responsibility leads to risk-taking. Often the stakes are high, reward for
success, punishment for failure. The successful leader weighs the
alternatives, determines which skills are required, and then attacks a
problem if the chances for success are reasonable.
best kind of enthusiasm is the kind that comes with doing a job well. Successful leaders
are enthusiastic about new approaches, and about completing a job quicker
or more efficiently. Such enthusiasm is contagious!
empathy is knowing what it is like to be in the other person's shoes. The
successful leader uses empathy to decide the proper approach to take with
various team members in different situations. This is basically a matter
of understanding why people act the way they do, and using this
information to get a job done efficiently.
MOTIVATE: allowing others to be responsible, to achieve or to be
recognized results in "internal" motivation, which is the best
COMMUNICATE: successful communicators know what they want to say and
recognize that the message got through. They use feedback--mostly
listening skills--to determine if it got there in the form they sent it.
They know when a message is misunderstood.